Shipments and returns

Your pack shipment

Packages are generally dispatched within 7 days after receipt of payment and are shipped via CITILINK with tracking number with required signature, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

You may trace the parcel on a real time basis at CITILINK EXPRESS

We may deliver to a workplace or residential address, whichever is the most convenient for you. But we are unable to deliver to any P.O. Box address, as the representative of the courier company shall requires the recipient to sign for the parcel

We are unable to deliver to outside of Malaysia, for urgent order, please write your request in the order sheet when making order. We will try to do our best to carry out a special arrangement for you